Shipping policy
DELIVERIES
The delivery time is specified in the shopping cart under the respective shipping method. If an item has a different delivery time, it is indicated next to the respective item.
Unclaimed packages
If you have chosen cash on delivery as the shipping method, your goods will remain in the post office for four weeks. Unclaimed goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, currently 150:-
RETURNS
Returns are at your own expense, except if the item is defective or if we have packed it incorrectly. Returns must be sent as a letter or package, not cash on delivery. In the case of exchanges, we pay the new shipping from us to you.
When you have exercised your right of withdrawal, you must,
if it concerns an item: send or return it to us
if it concerns a service: keep the material available to us, if it does not cause inconvenience to you.
Repayment obligation:
We shall, if you have exercised your right of cancellation, refund what you have paid for the goods as soon as possible or at the latest within 30 days from the day we received the goods or, if it is a service, the notification that you have canceled. You must pay the return costs yourself when you send the item back. We always pay the return cost for sending back so-called replacement goods.
See also the Swedish Consumer Agency and the Distance Contracts Act, as well as the EU's common dispute resolution page http://ec.europa.eu/odr.